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NBX
Service Plans |
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Express
- Remote Service Plans |
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Complete remote
package for customers requiring advance hardware replacement, but
who do not require an on-site 3Com engineer. Includes unlimited telephone
support for times specified on contract, software upgrades and hardware
replacement. Some software features and releases that 3Com charges
for separately are not included. Quote based on NBX System components.
- Express
8x5xNBD: . Includes unlimited telephone support from
9:00 a.m. to 5:00 p.m. Pacific Time, Monday through Friday, software
upgrades and hardware replacement by next business day.
- Express
8x5x4: Includes unlimited telephone support from 9:00
a.m. to 5:00 p.m. Pacific Time, Monday through Friday, software
upgrades and hardware replacement within 4 hours of dispatch.
- Express
24x7xNBD: Includes unlimited telephone support 24 hours
per day, 7 days per week including holidays, software upgrades
and hardware replacement by next business day.
- Express
24x7x4 Hours: Includes unlimited telephone support 24
hours per day, 7 days per week including holidays, software upgrades
and hardware replacement within 4 hours of dispatch.
For
a free, no-obligation price quote, please call us at 1-800-884-6945. |
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Guardian
- On-Site Service Plans |
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Complete on-site
package for customers requiring a technician dispatched to their
premises to assist with troubleshooting or to perform parts replacement.
Includes on-site maintenance and unlimited telephone support for
times specified on contract, software upgrades, and hardware replacement.
Some software features and releases that 3Com charges for separately
are not included. Guardian is not available on NBX Phones or Attendants.
Please use Express service on NBX Phones or Attendants. Only available
in designated areas (mostly all large metropolitan & surrounding
cities). Quote based on NBX System components.
- Guardian
8x5xNBD: Includes on-site maintenance and unlimited telephone
support from 9:00 a.m. to 5:00 p.m. Pacific Time, Monday through
Friday, software upgrades, and hardware replacement by the next
business day.
- Guardian
8x5x4: . Includes on-site maintenance and unlimited telephone
support from 9:00 a.m. to 5:00 p.m. Pacific Time, Monday through
Friday, software upgrades, and hardware replacement within 4 hours
of dispatch.
- Guardian
24x7xNBD: Includes on-site maintenance and unlimited
telephone 24 hours per day, 7 days per week including holidays,
software upgrades, and hardware replacement by the next business
day.
- Guardian
24x7x4 Hours: Includes on-site maintenance and unlimited
telephone 24 hours per day, 7 days per week including holidays,
software upgrades, and hardware replacement within 4 hours.
For
a free, no-obligation price quote, please call us at 1-800-884-6945. |
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